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From Buyer to Inside Sales Support, Matthews’ Monica Perez Does It All

Posted by Valerie Taylor on

Matthews’ Inside Sales Support, Monica Perez knows how to give excellent customer service, in person and over the phone. That’s because she honed her skills working as the first point of contact for clients and vendors. Monica’s journey with MSE began in Reception almost ten years ago - she was switching careers, transitioning from her former job as a Loan Processor for Countrywide. “Countrywide was purchased by Bank of America, and they let go of a lot of people,” Monica shared. “I needed a new job and wanted to change directions.” She reached out to a recruiter who put her...

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